What to do when the heat in the kitchen gets too much

The kitchen has long carried a culture of resilience at all costs. That mindset is changing, but slowly. High stress, unsociable hours and job insecurity still create conditions where anxiety, burnout and substance misuse can thrive. For some, the emotional load can be too heavy to bear.

Fortunately, recent conversations across the industry indicate that mental wellbeing is no longer a private struggle and it is becoming a shared responsibility. As the dialogue continues to evolve, operators are starting to recognise that staff welfare directly affects retention, performance and ultimately the bottom line.

The changing tide brings with it fresh support for employees and business owners, which is now more accessible than many realise.

Resources for Employees

Hospitality Action is one of the most established resources dedicated to the industry. The charity offers a 24/7 helpline, financial assistance and counselling services. Its “Taking the Temperature” campaign has helped bring mental health into everyday conversation across the sector. Offering services from single-touch support to a series of wellness packages for ongoing care, counselling and access to doctors, the team operate a 24/7 action helpline (0808 802 0282) to ensure every individual gets access to the help they need, when they need it.

The Burnt Chef Project is another well-known organisation.. Built specifically for hospitality workers, it provides free resources, online training, and a peer support network. Its message is direct: it’s okay to talk, and it’s okay to ask for help. Many operators now use its training programs to educate teams and managers on spotting early signs of distress. The team provide
around-the-clock support on a global level. Employees in the UK can call 0800243 458 and in Ireland, 1800 490 390 for help.

The Licensed Trade Charity provides support for those who work, or have worked in pub, bars or breweries who are experiencing ill health, financial hardship or require counselling. They provide practical advice via a 24/7 free helpline (0808 801 0550), or you can get in touch using their live chat form available online.

Supporting Businesses

For businesses looking to implement a more structured program, Mind offers workplace wellbeing guides and training that can be adapted to hospitality settings. While not sector-specific, its frameworks are practical and widely respected.

Incorporating mental health and wellbeing services into your operation needn’t be expensive or require a
full HR overhaul. Small steps make a difference. You can start by sharing helpline information in staff areas, scheduling regular check-ins, and encourage open dialogue without judgement. Training line managers to confidently handle sensitive conversations will also help reinforce your vision.

The message across the sector is becoming clearer. Looking after people is not separate from running a successful operation. It is part of it. A healthier workforce leads to stronger teams, better service, and more sustainable businesses.