Hospitality sector hits 90% churn rate!

Job Today, the UK’s number one mobile hiring app, has revealed that employee churn is on the up for the hospitality sector, with employers currently dealing with a staff turnover rate of 90%.

The high churn is being pointed to EU workers leaving their jobs and the country as Brexit looms, resulting in empty vacancies needing to be filled, fast. Chefs are the number one positions needing to be filled, followed by waiting staff, kitchen porters, bartenders and baristas.

Official figures show that the number of EU workers leaving the UK has been at its highest level for over a decade, along with the number of people moving to the UK from the EU falling to its lowest since 2013. The hospitality sector is one of the top industries to be affected by Brexit, where 43% of jobs on average are filled by foreign workers, with this figure predicted to drop.

Polina Montano, co-founder at Job Today, offers this advice to help employers fill job roles and quickly:

Forget weekends, job seekers are most active during the week – Contrary to the belief that weekends are when job seekers are searching for jobs, it’s during the week when seekers are most active. If you want to fill roles quickly, make sure you post your jobs at the beginning of the week, as most young candidates are out over the weekend or already working.

Move to mobile to target young job seekers – The employment landscape has drastically changed over the past few years, this is not just down to Brexit, but also new technology revolutionising the space. Young job seekers are using apps and social media to find jobs quickly. They don’t want to spend hours applying for individual roles, they want to be able to apply for jobs in seconds.

If you want to attract staff, offer training – Different sectors are offering a variety of perks, bonus schemes and good wages to attract staff. Along with these incentives, offering training, for example in team leadership, customer service, event organisation or budgeting and finance (to name a few), will give you the competitive edge. This shows that you invest in staff and that the role will offer skills to help their future career.

Focus on churn over loyalty – All employers should aim to retain staff with incentives, however accepting that employees will leave at the drop of a hat, will help you find solutions. There are a select number of hiring platforms that specifically deal with high churn rates. Make sure you are connected with these employment platforms that will often impart advice and will help you save hours in resource time filling jobs, saving you money and your sanity.